Indiańskie forum

LarryWalker

Tytuł: Pack refunding problems
Źródło:

Wiadomość wysłana.: 24 kwietnia 2018 15:20

User

Rejestracja: 12 kwietnia 2018 11:34
Posty: 6
Płeć:

Hi,

This morning I bought 40 Hearthstone pack, afterward realizing that I charged all 49.99 Euros on my PayPal instead of my battle.net account. I asked for a refund, and all went smoothly. Now being aware I need to transfer the wished amount to my battle.net account before buying packs, I did so. as I now owned a total of 80 packs since the refund didn't go through yet. I opened 40 packs and went about my day. Later I received an email detailing that I got my money back. But when I logged onto Hearthstone I stilled had 40 packs and my gold balance was -3945. I, of course, decided to contact customer service and after a small back and forth the final conclusion was that I apparently opened the first bought backs (the ones for refund). I was of course super annoyed by this. I was given 7 complimentary packs for the inconvenience?

Please help.

I didn't find the right solution from the Internet.

References:-
https://eu.battle.net/forums/en/hearths ... 7616753682
ICO Marketing Campaign

Thanks

Na górę ||

Bot Reklamowy	Reklama

Na górę

Pack refunding problems

Kto jest online